Terms of Service

These terms and conditions govern your use of our VPN services at IPFend; by using our services, you warrant that you are at least 18 years of age, and accept to comply with the provisions below. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use IPFend.

Terms & Conditions


These terms apply to subscribers of IPFend service.

This is an agreement between you and IPFend for virtual private network communications services, related services and features. By using and/or visiting the IPFend service and website (collectively, including but not limited to all services and webpages available through IPFend, the website) subscriber agrees in full to the terms and conditions provided herein and the terms and conditions of IPFendPrivacy Policy found on this website, Digital Millennium Copyright Act (“DMCA”) policy, in addition to all future amendments and modifications (collectively referred to as the "Agreement").It is NOT a service for the commission of criminal acts. It is an anonymity and privacy service. You agree not to violate any laws of any jurisdiction you are originating from, or terminating into.

You agree to protect your user id/password and our system from unauthorized use. You are responsible for all actions that occur on our servers where the login uses your user id/password.

You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack in any way shape or form any other computer or network while on our service.

Age Restriction


Subscribers affirm that they are either more than eighteen (18) years of age or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms and Conditions contained herein.

Service Quality and Limitations (Service Level Agreement)


Actual service coverage, speeds, locations and quality may vary. The Service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed. We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which your or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.

Simultaneous Usage Restrictions


Each account is intended for one user only; the simultaneous use by more than two individual is forbidden.

Content/Usage Disclaimer


We do not log any user activity (sites visited, DNS lookups, emails etc.). We only log access attempts to our servers (for security and troubleshooting), session durations, bandwidth used and user clicks made to our software (for features popularity tracking and improvements). We do not get involved in any form of censorship. We do not give your personal info to any third parties. We do not cooperate with any requests for information unless we are ordered by a court of competent jurisdiction and the vast majority of these requests would not be from a court of competent jurisdiction. We will protect you to the max and our system is setup to automatically do so. There are hundreds of good reasons for being anonymous and we respect them fully.

Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination. Users are responsible for the proper secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.

Violation of Terms of Use


IPFend abides by a ZERO TOLERANCE policy relating to any activity which breaches or violates our terms and conditions.

Along with the ZERO TOLERANCE policy, clients who materially breach the terms and conditions will have their account removed without any refund. Additionally, Client understands that IPFend expressly reserves the right to hold the client or any third-party using the service on client’s behalf responsible for any and all financial damages and losses which may be incurred arising out of said breach or breaches, including, but not limited to attorney’s fees, fees for expert witnesses, court costs, and other charges.

Fee


You acknowledge that IPFend reserves the right to create a subscription service through one or more third party merchants. Payments will be charged on the day you sign up for service and will cover use of that service for the purchased duration. A subscription plan is an automatic payment recurring based on the service plan. All accounts are offered as is at the time of purchase. Future services offered by IPFend may not be included with the account. You may cancel the account subscription at any time. The account will remain active for the remainder of your billing cycle.

IPFend reserves the right to change the fees at any time at its discretion. Subscriber understands thatIPFend is not obligated to honor errors due to typos and is not responsible for misinformation provided on third party websites or affiliates.

CHANGES TO THIS AGREEMENT


Client understands that the present Terms of Service are subject to changes made by IPFend at any time at its sole discretion, and you agree to be bound by any and all modifications, changes and/or revisions. You understand that it is your obligation to periodically review this webpage in order to account for any changes made, as they will be binding upon assent.

The terms and conditions herein apply to all users of IPFend whether a 'visitor,' a ‘subscriber,’ or a 'client' and you are only authorized to use IPFend if you agree to abide by all applicable federal and state laws and be legally bound by the terms and conditions of this Agreement.

Important Note


If Subscriber agrees to all of the foregoing terms and conditions, Subscriber may gain access to and use theIPFend service.

Privacy Policy


Personal Information Collection

We may collect and process the following data about you:

On registration:

  • What data we collect: When you register we will collect your username, email address, password (encrypted) and IP address.
  • Why we need this data: We will need your username and password in order to provide you with access to the web based control panel and to our downloadable VPN software. We will need your email address in case you forget your password or wish to receive email newsletters. Your IP address is logged by us so that we can prevent any spam, fraud or abuse of our Site and our services.
  • How we use this data: we use this data to provide our services to you, prevention of fraud and abuse. From time to time we may email you news, updates and sales offers which you can easily opt out of receiving by clicking "unsubscribe" in the relevant email.

IPFend does not collect or log any traffic or use of its Virtual Private Network ("VPN").

Maintenance of Information


Information about Users that is maintained on our systems is protected using industry standard security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

Disclosure of Information


IPFend does not share, sell or rent your personal information with non-affiliated companies or other people apart from providing products or services you've requested for, when you give us permission, or under the following circumstances:

  • In response to court orders, subpoenas, legal process. To defend against legal claims or establish or exercise our legal rights.
  • To provide the information to our trusted partners who work on behalf of or with IPFend under confidentiality agreements.
  • To transfer information about you if IPFend is acquired by or merged with another company. If this happens in future, IPFend will notify you prior to the transmission of your information and becoming subject to a different privacy policy altogether.

ODR Notice


If you wish to use the EU Office for Dispute Resolution (http://ec.europa.eu/odr) submit your case using our email: support @ ipfend.com

Important Note


By using this website and/or services, you agree that you consent to this privacy policy and any changes hereto in the future. You agree that IPFend may make changes to this privacy policy at any time without any given notice at its discretion.